Currency
Converter
To
convert from AUD to your local currency and help give you an idea of the
cost, The Full Universal Currency Converter(tm) can be found at: http://www.xe.net/ucc/full.shtml
The
figure shown will be based on the current exchange rate which will vary
slightly from the exchange rate used at the time your transaction is processed.
The final figure will depend on the exchange rate our bank uses with your
Credit Card provider.
Discounts
for Quantities
Discounts
are offered on most products for quantity purchases made of the same product.
The Dontronics Shopping Cart will calculate any discounts that may apply.
You can have a 'bit of a play' inserting different quantities into the
Shopping Cart without having to place an order, to give you an idea of
our quantity discount prices.
The
following quantity discounts are available on most items:
1 x
Item - Normal Retail
5
x Item - 15% Discount
10
x Item - 20% Discount
100
x Item - 25% Discount
Reduced discounts apply to
some items, and many items have no discount, as they are the type of product
that doesn't normally require a discount. Please ask if unsure.
Please
contact us for quotations on discounts available for products on orders
of more than 100 pieces.
Alternatives
to paying by Credit Card
If
you do not have a Credit Card, you do not wish to pay by Credit Card, or
only use a 'free' email service, alternatives for making your payment to
Dontronics are listed below.
Please
note that all orders must still be placed through the Dontronics Shopping
Cart. These can be forwarded to us by selecting
the "Send Order by Email" option provided at the end of the Order Form.
By letting us know how you wish to make your payment in the "Special Instructions"
text box provided on the order form, we can forward on any relevant information
you require to complete your transaction as soon as we receive your order.
International
Bank Funds Transfer
The
Australian Commonwealth Bank charges us approx. $15 AUD per international
transaction, so we ask that you add this fee to the total cost of your
order. You will also be charged international transfer fees by your bank.
Sending
Cash
Sending
cash in the mail in US Dollars, Australian Dollars, British pounds, €uro
or money from any country is fine, but it is at your risk. We do have very
good success at receiving cash payments as our P.O. Box is secure. We usually
receive letters in around 8 days from most international destinations.
It
is recommended you send letters containing cash as Registered Mail.
PayPal
Payments
We
accept payments through PayPal. This can be paid via http://www.dontronics.com/paypal.html
As soon as your order is received through the Shopping Cart, a current
quotation in US Dollars will be forwarded on to you.
Check
(Cheque) in Foreign Currency
Please
ask before sending any Check (Cheque) in foreign currency. We are charged
around $15AUD to transfer to Australian currency by our Bank, and may have
to wait several weeks for the funds to clear. Not a favoured method.
Australians
Orders
Australians
can send us a cheque, Money Order, cash or the goods can be posted via
the Australia Post COD service. There are no additional costs incurred
for direct funds deposits into the CBA.
Please
note that as COD is a service provided by Australia Post, this payment
method is not available for orders of goods that are shipped from locations
outside of Australia.
Telephoning
or Faxing your Credit Card Details to Dontronics
You
can telephone or fax your Credit Card details through to us, however our
link to the Commonwealth Bank of Australia is via an internet gateway and
is the same link you use when you send us a Shopping Cart order, so there
isn't much point telephoning or faxing these details to us if you don't
want to have your Credit Card details put through a secure payment site
via the internet.
If
it is your company's policy not to put Credit Card details over the internet,
then please place your order through the Shopping Cart and send to us by
selecting the "Send order by Email" option. You can then fax your card
details to us and we will put the transaction through the secure bank payment
site for you.
Click
here for our Fax Number
Is
the Internet safe for Credit Card Orders?
Secure
Encrypted Credit Card Orders
Payment
for your Dontronics purchase by Credit Card is through a secure link to
the Commonwealth Bank of Australia. Nobody gets to see your Credit Card
details but you.
The
Secure Credit Card Encryption used is designed by Netscape, and supported
by Netscape, Microsoft, and SSL Browsers.
When
you enter the bank payment site using the Secure Credit Card Secure Link,
your Browser will tell you that you are in "secure transaction" mode by
showing indicators on your Web Browser.
This
is the solid blue line across the top, and the "Key" at the bottom left
hand corner for Netscape Browsers, and the "Lock" symbol on Microsoft Explorer.
The 'http' shown at the start of the URL changes also whenever you are
within a secure site to 'https' - the 's' for secure.
A healthy
exchange of email messages helps build confidence in both directions. There
is provision to send a message with all orders via the "Special Instructions"
text box on the order form.
Use
our NEW easy Credit plan! 100% down, nothing to pay each month.
Price
Calculations
How
we calculate the prices shown on the order pages
As
we are an Australian company and our Credit Card facilities are connected
to an Australian Bank, we can only charge in AUD.
Where
our suppliers have a recommended retail price in USD or €uro, the
value is converted to AUD, then rounded up to the nearest Australian Dollar
amount. The USD or €uro retail price, current USD or €uro exchange
rate calculation and AUD rounded price are all displayed on the Product
Order page.
Where
an odd cents amount is shown because of quantity discount calculations,
(or due to GST calculations in the case of Australian based customers)
this is rounded down to the nearest whole dollar in the Dontronics Shopping
Cart.
For
international Credit Card orders, the "Grand Total" shown on your Order
Form will be converted to your local currency at the time the transaction
is processed.
Your
credit card statement will give you the exact price in your local currency.
Printed
Catalogue
Sorry
there is no printed catalogue available as these quickly become outdated.
Our web pages are our Catalogue as the information is continually updated.
You will be advised on the Product Order page if an item is currently out
of stock. Current prices are also shown on the product Order page.
How
Do I Order?
Javascript
& Cookies (originating Server) must be enabled to use this Shopping
Cart. If you appear to be in a bind for some reason, you may have
to clear cookies first, with your browser preference settings.
Click
on either the Catalogue button; or
Click
on the Products link in Global Navigation Links, or in the grey Local Left
Hand Column Navigation Links to find the product(s) you wish to order.
Most items have a product information page, and a Pricing and Order page.
To
place an order go to the Product page of the item you wish to purchase.
Click on the Prices & Order icon at the top of the product page which
will take you to the relevant Order page.
On
Product Order Page you will find a Buy Now icon. To the left of this button
is a text box where you can place any quantity from 1 upwards. You must
enter a quantity before selecting the Buy Now icon. The Shopping
Cart will automatically work out any quantity discounts that may apply.
Please note Shipping Costs as some products have shipping included in the
price.
At
this point you can select and purchase additional products as shown above,
or move onto Check Out.
Select
the Check Out icon at the top of the order page, which will show you the
contents of your Shopping Cart. You have the option of removing any items
at this point. You can also move back and select and purchase additional
products.
Country
Selection Box
As
different postal rates apply to different regions of the world, you will
be asked to select your country before proceeding to the Checkout.
Australians will be presented with a different Checkout page to International
customers due to Australia GST. Please read and follow the directions on
this page.
Shipping
Type Selection Box
You
will be asked to select a 'Shipping Type'. If shipping charges are
included in the cost of the product you are purchasing, then select the
'Free Shipping' option. For all orders where shipping charges are
not included in the cost of the item, your shipping charges are outlined
at this option. For most orders, the lower postage charge will apply.
If
your order is a combination of items with and without shipping charges
included in the cost, and all items are to be shipped from the one location,
then select the "Free Shipping" option.
Complete
your contact details.
Special
Instructions Text Box
This
text box is available if you wish to send us any further information or
wish to advise of a payment method if different from Credit Card.
Optional
Credit Card Information Text Box
Below
the Special Instructions text box you will find another, which is used
by Dontronics to assist us in processing orders and detecting fraudulent
Credit Card use. Filling out this box is an option only and is not
compulsory.
If
you chose to include these details, we need the first six numbers of your
Credit Card, your card type, the issuing bank or Financial Institution
and the country of issue.
There
are two options below for completing your order:
Option
1
By
selecting this option, you will be transferred to a secure link with the
Commonwealth Bank of Australia where you enter your Credit Card details
and your payment is processed. VISA, MasterCard, AMEX, Bankcard and
JCB are accepted. Dontronics Staff do not have access to your Card Card
details.
Your
Credit Card will be debited for the final amount entered as "Grand Total".
For international transactions, the "Grand Total" shown in AUD will be
converted to your local currency at the current exchange rate determined
between the bank and your Credit Card provider.
Option
2
This
method is used to get your order to Dontronics without the need to enter
your Credit Card details. This allows you to fax your credit card details
to us or make other arrangements for payment such as a bank funds transfer.
You
must let us know how you wish to make your payment in the "Special Instructions"
text box as described above.
Automatic
Email Confirmation
As
soon as your order is sent to us, you will receive an auto-generated email
confirmation. If you do not receive this confirmation email within 30 minutes,
something may have gone astray and you should contact us via email.
Manual
Email Confirmation
As
soon as your order has been processed by Dontronics staff you will be sent
an email confirming your order arrangements, or advising that your order
has been processed, packaged and is about to be shipped. This should be
received within 1 or 2 days normally of placing your order.
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© 1996-2005 Dontronics
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